{"id":832,"date":"2025-07-10T14:35:12","date_gmt":"2025-07-10T14:35:12","guid":{"rendered":"https:\/\/aluna.jaanaviilop24.thkit.ee\/?page_id=832"},"modified":"2026-02-28T10:59:04","modified_gmt":"2026-02-28T10:59:04","slug":"muugitingimused","status":"publish","type":"page","link":"https:\/\/alunadisain.ee\/en\/muugitingimused\/","title":{"rendered":"M\u00fc\u00fcgitingimused"},"content":{"rendered":"<h3 class=\"wp-block-heading has-large-font-size\"><strong>Kauba hind ja tasumine<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-1\">K\u00e4esolevad m\u00fc\u00fcgitingimused kehtivad alunadisain.ee klientide (edaspidi Klient) ja e-poe alunadisain.ee (edaspidi E-pood) omanikfirma Vibita O\u00dc (edaspidi M\u00fc\u00fcja) vahel E-poest ostetavate toodete (edaspidi Kaup) puhul tekkivate \u00f5igussuhete kohta.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-2\">Lepingupooled juhinduvad omavaheliste suhete reguleerimisel Euroopa Liidu \u00f5igusaktidest ning E-poe m\u00fc\u00fcgitingimustes kokkulepitust.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-3\">M\u00fc\u00fcgitingimused (edaspidi ka M\u00fc\u00fcgileping) j\u00f5ustuvad vahetult p\u00e4rast Kliendi makse laekumist E-poe pangakontole.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-4\">Tellimuse eest tasutakse v\u00e4ljaspool Alunadisain veebipoodi turvalises maksekeskkonnas. Pangalingiga tasumise korral Modena O\u00dc maksekeskkonda. Vibita O\u00dc ei oma ligip\u00e4\u00e4su Kliendi krediitkaardi ja pangakonto andmetele.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Hinnad<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-5\">K\u00f5ik E-poes olevad hinnad on eurodes ja sisaldavad k\u00e4ibemaksu. Hindades ei ole arvestatud transpordikulusid.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-6\">M\u00fc\u00fcjal on \u00f5igus igal ajal muuta E-poes kuvatavaid hindu.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Tellimuse voristamine<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-7\">Valige v\u00e4lja sobilikud tooted ning lisage need ostukorvi.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-8\">Tellimuse vormistamiseks sisenege ostukorvi.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-9\">T\u00e4itke \u00e4ra isikuandmed ning valige endale meelep\u00e4rane transpordi- ja makseviis.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-10\">Kinnitage tellimus ning suunduge maksma.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\"><strong>Kauba kohaletoimetamine<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-11\">P\u00e4rast m\u00fc\u00fcgitingimuste j\u00f5ustumist komplekteerib E-pood tellimuse 1 t\u00f6\u00f6p\u00e4eva jooksul ning annab selle kohaletoimetamiseks \u00fcle logistikafirmale. saadetised j\u00f5uavad \u00fcldjuhul ostja m\u00e4\u00e4ratud sihtpunkti 3-8 t\u00f6\u00f6p\u00e4eva jooksul.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-12\">E-poe veebilehel n\u00e4idatud kohaletoimetamise t\u00e4htajad kehtivad m\u00fc\u00fcgilepingu j\u00f5ustumise hetkest.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Kaupade tagastamine<\/h3>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-13 wp-block-paragraph\">Soovime, et oleksid oma ostuga t\u00e4ielikult rahul. Kui tellitud toode siiski ei sobi, on Sul \u00f5igus see tagastada vastavalt allj\u00e4rgnevatele tingimustele.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. 14-p\u00e4evane taganemis\u00f5igus<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-14 wp-block-paragraph\">E-poest ostetud kaupadele kehtib f\u00fc\u00fcsilisest isikust tarbijale 14-p\u00e4evane taganemis\u00f5igus alates kauba k\u00e4ttesaamisest.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-15 wp-block-paragraph\">Taganemis\u00f5iguse kasutamiseks peab Klient esitama 14 p\u00e4eva jooksul p\u00e4rast kauba k\u00e4ttesaamist \u00fchem\u00f5ttelise taganemisavalduse e-posti aadressile:<br>info@alunadisain.ee<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-16 wp-block-paragraph\">Taganemisavalduse v\u00f5ib esitada vabas vormis e-kirjana v\u00f5i l\u00e4bi e-poe tagastusvormi.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2.Kauba tagastamine<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-17 wp-block-paragraph\">P\u00e4rast taganemisavalduse esitamist tuleb Klientil kaup tagastada viivitamata, kuid mitte hiljem kui 14 p\u00e4eva jooksul alates taganemisavalduse esitamisest.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-18 wp-block-paragraph\">Tagastatav toode peab olema:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-19\">kasutamata<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-20\">kahjustamata<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-0-color has-text-color has-link-color wp-elements-21\">\n<li>originaalpakendis<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-22\">koos k\u00f5ikide siltide ja lisadega<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-23 wp-block-paragraph\">Klient vastutab kauba v\u00e4\u00e4rtuse v\u00e4henemise eest juhul, kui ta on toodet kasutanud muul viisil kui see on vajalik kauba olemuses, omadustes ja toimimises veendumiseks.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Tagastuskulud<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-24 wp-block-paragraph\">Kauba tagastamise otsesed kulud kannab Klient, v\u00e4lja arvatud juhul, kui tagastamise p\u00f5hjuseks on kauba puudus v\u00f5i lepingutingimustele mittevastavus.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4.Tagasimakse<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-25 wp-block-paragraph\">M\u00fc\u00fcja tagastab k\u00f5ik lepingu alusel saadud tasud (sealhulgas tarbija poolt tasutud k\u00e4ttetoimetamiskulud) viivitamata, kuid mitte hiljem kui 14 p\u00e4eva jooksul taganemisavalduse k\u00e4ttesaamisest.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-26 wp-block-paragraph\">M\u00fc\u00fcjal on \u00f5igus keelduda tagasimakse tegemisest kuni tagastatud kauba k\u00e4ttesaamiseni v\u00f5i kuni Klient on esitanud t\u00f5endi kauba tagastamise kohta.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. Pretesiooni esitamine ja garantii<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-27 wp-block-paragraph\">Tagasimakse tehakse sama makseviisi kaudu, mida Klient kasutas ostu sooritamisel, kui ei ole kokku lepitud teisiti.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-28 wp-block-paragraph\">K\u00f5ikidele toodetele kehtib 2-aastane pretensiooni esitamise \u00f5igus vastavalt v\u00f5la\u00f5igusseadusele.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-29 wp-block-paragraph\">Kui tootel ilmneb puudus, tuleb sellest teavitada e-posti teel aadressil info@alunadisain.ee<br>ning lisada:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-30\">tellimuse number<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-0-color has-text-color has-link-color wp-elements-31\">\n<li>toote nimetus v\u00f5i SKU<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-0-color has-text-color has-link-color wp-elements-32\">\n<li>puuduse kirjeldus<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-0-color has-text-color has-link-color wp-elements-33\">\n<li>v\u00f5imalusel fotod<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-34 wp-block-paragraph\">Esimese kuue kuu jooksul alates kauba \u00fcleandmisest eeldatakse, et puudus oli olemas juba kauba \u00fcleandmise hetkel, v\u00e4lja arvatud juhul, kui see on vastuolus puuduse olemusega.<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-35 wp-block-paragraph\">Puuduse ilmnemisel kannab parandamise v\u00f5i asendamisega seotud kulud M\u00fc\u00fcja, kui pretensioon on p\u00f5hjendatud.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">V\u00e4\u00e4ramatu j\u00f5ud<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-36\">M\u00fc\u00fcja ei vastuta Kliendile tekitatud kahjude v\u00f5i viivituste eest, mis on tekkinud v\u00e4\u00e4ramatust j\u00f5ust.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-37\">E-pood ei vastuta ekraani seadetest tingitud v\u00e4rvierinevuse eest.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Isikuandmete kaitse<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-38\">Klient kinnitab, et on tutvunud ja n\u00f5us privaatsuspoliitika tingimustega.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-39\">Veebipood kasutab ostja poolt sisestatud isikuandmeid (sh nimi, telefoninumber, aadress, e-maili aadress, pangarekvisiidid) ainult tellimuse t\u00f6\u00f6tlemiseks ja transpordi ning makse korraldamiseks.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-40\">Transpordi ja makse korraldamise huvides edastab Veebipood vajaminevad andmed vastavatele ettev\u00f5tetele.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-41\">E-pood j\u00e4rgib isikuandmete kaitsel h\u00e4id tavasid ja juhindub Isikuandmete kaitse seadusest.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Erimeelsuste ja vaidluste lahendamine<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-42\">Kliendi ja E-poe vahel tekkinud vaidlused lahendatakse l\u00e4bir\u00e4\u00e4kimiste teel.<\/li>\n\n\n\n<li class=\"has-ast-global-color-0-color has-text-color has-link-color wp-elements-43\">Kui M\u00fc\u00fcja on keeldunud Tarbija kaebust lahendamast v\u00f5i Tarbija ei ole n\u00f5us M\u00fc\u00fcja pakutud lahendusega ja leiab, et on rikutud tema \u00f5igusi v\u00f5i kahjustatud tema huve, v\u00f5ib Tarbija esitada kaebuse tarbijakaebuste komisjonile Tarbijakaitse ja Tehnilise J\u00e4relvalve Ameti kaudu v\u00f5i kohtule.&nbsp;<a href=\"https:\/\/komisjon.ee\/et\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Komisjoni<\/a>&nbsp;p\u00f6\u00f6rdumine on tarbijale tasuta ning tehingu v\u00e4\u00e4rtus peab olema \u00fcle 20 euro. Tarbija v\u00f5ib esitada kaebuse ise v\u00f5i esindaja kaudu. Tarbijakaitse ja Tehnilise J\u00e4relvalve Ameti komisjoni andmed on toodud Tarbijakaitse ja Tehnilise J\u00e4relvalve Ameti&nbsp;<a href=\"https:\/\/ttja.ee\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">kodulehel<\/a>, Euroopa Liidu liikmesriikides tekkivate probleemide lahendamiseks p\u00f6\u00f6rduda&nbsp;<a href=\"https:\/\/consumer.ee\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Euroopa Liidu tarbijate N\u00f5ustamiskeskusse<\/a>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Kauba hind ja tasumine Hinnad Tellimuse voristamine Kauba kohaletoimetamine Kaupade tagastamine Soovime, et oleksid oma ostuga t\u00e4ielikult rahul. Kui tellitud [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-832","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/pages\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/comments?post=832"}],"version-history":[{"count":5,"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/pages\/832\/revisions"}],"predecessor-version":[{"id":2629,"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/pages\/832\/revisions\/2629"}],"wp:attachment":[{"href":"https:\/\/alunadisain.ee\/en\/wp-json\/wp\/v2\/media?parent=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}